Política de envío

Thank you for your trust and support. For a seamless shopping experience, please read the following information about order processing, shipping, and fees.

1. Shipping & Processing Time

Origin: All orders are shipped from our logistics center in the USA.

Processing Time: Orders are processed within 1-2 business days (excluding weekends and US holidays).

2. Domestic Shipping (US Orders)

Shipping Carriers: We partner with UPS, FedEx, and USPS for fast delivery.

Delivery Time: Usually 3-5 business days.

Tracking: You will receive a tracking number to monitor your order's progress.

3. International Shipping (Non-US Orders)

Shipping Channels: We work with DHL, FedEx, and UPS for reliable international delivery.

Delivery Time: Typically 7-15 business days.

Tracking: A tracking number will be provided for international shipping.

4. Customs & Import Tax (DDP)

Prepaid Taxes: The price you pay includes all import duties and VAT.

No Extra Fees: No additional payment is required upon delivery. For any errors, contact us.

5. Order Tracking

Email Notification: You'll receive a tracking number via email once your order ships.

Tracking Delay: There may be a 24-48 hour delay in updates; please try again later if no tracking info appears.

6. Risk Alerts

Address Accuracy: Ensure your shipping address is correct to avoid additional reshipping fees.

Damage/Loss: If there are issues with your package, such as damage or no update after 10 days, please contact us.

7. Contact Us
For any inquiries regarding your order, returns, or shipping details, feel free to reach out:

Customer Service Email: ModuCoreService@outlook.com

Response Time: We aim to reply within 24 hours on business days.